J1. Contact Details
If you have any questions about these policies, wish to exercise any of your rights, or wish to make a complaint, please contact us using the details below:
| Business Name | Tano Spirits |
|---|---|
| ABN | 24 675 881 375 |
| Address | 6/167 Beavers Road, Northcote, VIC 3070, Australia |
| contact@tanospirits.com | |
| Phone | 03 XXXX XXXX |
| Website | www.tanospirits.com |
| Privacy Officer | Privacy Officer, Tano Spirits |
J2. Privacy Complaints
If you believe we have not handled your personal information in accordance with the Privacy Act or the APPs, you may lodge a complaint with us. Please contact us in writing with details of your complaint. We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days.
If you are not satisfied with our handling of your complaint, you may contact the Office of the Australian Information Commissioner (OAIC):
- Website: www.oaic.gov.au
- Phone: 1300 363 992
- Post: GPO Box 5218, Sydney NSW 2001
J3. RSA and Liquor Licence Complaints
If you have a concern about our compliance with our liquor licence or responsible service obligations, you may also contact the Victorian Commission for Gambling and Liquor Regulation (VCGLR):
- Website: www.vcglr.vic.gov.au
- Phone: 1300 182 457
J4. Document Review
These policies are reviewed at least annually, or whenever there is a material change to our operations, applicable law, or industry standards. The current version of all policies is always available on our Website. We recommend that you review these policies periodically.
Last Updated: February 2026